Return and refund policy

Last updated: October 19, 2025

At SkinBeaming , your satisfaction is our top priority.
If for any reason you are not completely happy with your purchase, you have 60 days from the date of delivery to request a return or refund.

📦 1. Return Conditions

✔️ You may return new, unopened items in their original packaging within 60 days of delivery.

✔️ For hygiene and safety reasons, opened or used products cannot be returned or refunded , unless they are defective or we made an error.

✔️ Returns must be sent to the address provided by our customer service team after your request is approved.

💰 2. Refund Process

Email us at support@skinbeaming.com with:

✔️ your order number,

✔️ the item(s) you wish to return,

✔️ and the reason for the return.

Our team will review your request and provide return instructions. Once we receive and inspect the returned item(s), we'll issue a refund to your original payment method within 5–10 business days .

Shipping fees are non-refundable unless the return is due to our mistake or a defective product.

🚚 3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of receiving your order , including photos of the issue.
We'll gladly send a replacement at no cost or issue a full refund.

🌍 4. International Orders

The same return and refund conditions apply to international orders.
Please note that return shipping costs and delivery times may vary depending on your country.

✉️ Contact Us

If you have any questions about returns or refunds, please contact our support team:
📩 support@skinbeaming.com