Return and refund policy

Last updated:  October 19, 2025

At SkinBeaming, your satisfaction is our top priority.
If for any reason you are not completely happy with your purchase, you have 60 days from the date of delivery to request a return or refund.

📦 1. Return Conditions

✔️  You may return new, unopened items in their original packaging within 60 days of delivery.

✔️ For hygiene and safety reasons, opened or used products cannot be returned or refunded, unless they are defective or we made an error.

✔️ Returns must be sent to the address provided by our customer service team after your request is approved.

💰 2. Refund Process

Email us at support@skinbeaming.com with:

✔️ your order number,

✔️ the item(s) you wish to return,

✔️ and the reason for the return.

Our team will review your request and provide return instructions. Once we receive and inspect the returned item(s), we’ll issue a refund to your original payment method within 5–10 business days.

Shipping fees are non-refundable unless the return is due to our mistake or a defective product.

🚚 3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of receiving your order, including photos of the issue.
We’ll gladly send a replacement at no cost or issue a full refund.

🌍 4. International Orders

The same return and refund conditions apply to international orders.
Please note that return shipping costs and delivery times may vary depending on your country.

✉️ Contact Us

If you have any questions about returns or refunds, please contact our support team:
📩 support@skinbeaming.com